Services & funding
Everything we do is delivered in your home, built around your goals, and in most cases fully funded through My Aged Care. Here is what we offer and how the funding works.
What we help with
Assessment
Home safety & functional assessments
A thorough in-home assessment of how you manage daily activities such as showering, dressing, cooking and moving around your home, and of any hazards that put you at risk. You receive clear, practical recommendations and a professional report your care team can act on.
- Falls risk and home hazard assessments
- Functional capacity and daily living assessments
- Reports for My Aged Care assessments, care plans and reviews
Equipment
Assistive technology & equipment prescription
From shower chairs and over-toilet frames to walkers, lift chairs and beds, we prescribe equipment matched to your body, your home and your routine. Direct relationships with trusted equipment suppliers mean trials and deliveries happen quickly, and funding paperwork is handled for you.
- Mobility aids, bathroom and bedroom equipment
- Supplier recommendations, trials and referrals
- AT-HM (Assistive Technology and Home Modifications) funding assessments under Support at Home
Home modifications
Home modification recommendations
Grab rails, ramps, step modifications, bathroom changes and more. We assess, specify and document the modifications that will keep you safe and independent, and support the funding application through the Home Modifications stream.
- Minor and major home modification assessments
- Detailed specifications for builders and providers
- Funding documentation for My Aged Care
Rehabilitation
Restorative therapy programs
Structured programs that rebuild strength, skills and confidence after a fall, illness, hospital stay or gradual decline. This is where we help you return to the activities and hobbies that make life yours, from cooking for the family to dancing, bowling or golf.
- Goal-based therapy under the Restorative Care Pathway
- Falls prevention and confidence rebuilding
- Retraining daily living skills and treasured hobbies
Reports
Reports & urgent requests
Professional written reports in clear English for your care team, GP or My Aged Care assessor, with written communication available in Chinese for you and your family. When time matters, we offer a genuine fast lane.
- Urgent referrals can be accommodated upon discussion
- Fees apply for urgent requests and are confirmed up front
Understanding your funding
Aged care funding changed in November 2025. We work within both current streams and can guide you through registration and assessment if you are new to My Aged Care.
Support at Home program
The ongoing funding stream that replaced Home Care Packages. Occupational therapy is classified as a clinical support, alongside other allied health, like physiotherapy, and nursing. Your budget is allocated quarterly, and unused funds are a missed opportunity. We help you plan your OT services so your budget works as hard as it should.
Restorative Care Pathway
A short-term, intensive stream of up to 12 weeks (16 weeks in regional areas), funded up to $6,000 per episode and up to $12,000 where additional allied health support is clinically justified. Ideal after a fall, illness or hospital stay. Up to two episodes are available in a 12-month period.
New to My Aged Care? Start by registering at myagedcare.gov.au or calling 1800 200 422. Then contact us and we will help you make sense of your assessment and budget.
Availability
Monday to Friday
Standard home visits across the working week, scheduled around your routine.
Weekends & public holidays
Flexible appointments available on request when weekdays do not work for you or your family.
Urgent needs
Urgent referrals can be accommodated upon discussion. Fees for special requests are confirmed before we begin.
Let's talk about what you need
Send a text or email with a few details and we will reply with clear next steps, usually the same day.